At Mint360, we strongly believe in transparency and want you to be aware of the data we collect from you, the reasons behind it, and the ability to make informed choices about sharing your information with us.
Therefore, we are committed to disclose how and why we collect, store, and use your personal data, and the rights you have to manage your interactions with us.
Although we recommend that you read the Policy in its entirety, the following summary provides an overview of the key points discussed in this document:
This Policy details the critical aspects governing your personal data relationship with Mint360 which is owned and operated by AdGlobal360 India Private Limited, a Company incorporated under the Indian Companies Act, 1956, with its corporate office at Gurgaon: Plot No. 685 & 686, Udyog Vihar Phase V, Gurugram, Haryana 122016.
The nature of your personal data relationship with Mint360 depends on how you interact with us and use our products and solutions, which we refer to as "Services." You may either be a person or entity that avails of our Services as a "Customer," or an employee, agent, representative, or appointee of a Customer who uses the Service as a "User."
Depending on whether you are a Customer or User, the data we collect and how we use it may vary. This Policy provides information on those differences.
This Policy is an integral part of our Service Agreement and should be read together with it. This Policy outlines your rights regarding the personal data you share with us.
If you have any questions or doubts regarding this Policy or do not agree with this Policy, please feel free to reach out to us.
To use our Service, we would collect the following information from you or your representative who signs up on your behalf.
Customer:
Name and E-mail Address;
Payment details, including credit/debit card or other payment mode information, to verify your financial qualifications, prevent fraud, and process payments for the Services you use.
User:
Name and E-mail;
IP Address;
Location data (unless you opt-out of location services);
Behavior within the App, including feature usage;
Device information, such as model and operating system;
Data from cookies;
Data from third-party sources that have your explicit consent to share;
SMS messages you send and receive with your leads (if you opt-in);
Phone call logs with leads, including call time, duration, and phone number (if you opt-in);
Emails you send and receive for the purpose of syncing with your leads.
Customer:
The information we collect from Customers is primarily used to facilitate registration and provision of our Services. We also use this information to process payments for our Services, using a third-party payment processing service provider who is only allowed to use the information for payment processing purposes.
If you provide consent, we may use your information to send newsletters and promotional emails regarding other products and services we offer.
User:
The data collected from Users is primarily used to facilitate the provision of Services.
Additionally, we may send you e-mails regarding changes or updates to the Service that you are using.
If you report an issue with a Service, we may screen or video record your Device for a limited time period to better understand the issue and how to address it.
We may also conduct anonymized usage behaviour analysis at an aggregate level to determine how the features of a particular Service are being used.
Finally, if you give us your consent, we may send you newsletters and e-mails to market other products and services we may provide.
We take the security of your personal data seriously and use a range of industry-standard measures to protect it. These include various technical and organisational tools and procedures to safeguard against unauthorised access, use, loss, destruction, or disclosure.
When we handle particularly sensitive information, such as credit card details or location data, we use standard encryption techniques like SSL, TLS, RSA, and AES.
Your password is crucial to keeping your account secure, so we advise you to choose a strong password that you don't share with anyone.
We will keep your personal data for as long as it is necessary for us to provide the Services to you, and for other legitimate business purposes, such as improving our Services, resolving technical issues, and addressing disputes.
In certain cases, we may be required to retain your personal data even if you request its deletion, such as to comply with legal obligations, settle disputes, and enforce our agreements.
If you are a Customer, it is your responsibility to inform your Leads about how their data is being collected and handled using our Services, in accordance with applicable laws including the GDPR. After you terminate your usage of a Service, we may delete all data provided or collected by you (including Lead information) from our servers, unless prohibited by law.
Cookies are files containing text that are transmitted from our server to your Device when you access our Website. These files are helpful because they enable us to identify your Device when you visit our Website again. If you prefer not to use cookies, you can disable them through your browser settings.
This may include any third-party services or platforms that are integrated into Mint360, such as payment processing providers or customer relationship management systems. It is important to note that any third-party integrations may have their own privacy policies and terms of service, which users should review before using the software.
Personally identifiable information such as names and contact information, as well as data generated through the use of the software such as user behavior and preferences - may also be shared.
Additionally, any measures taken to ensure the security and privacy of data shared with third-party integrations may include the use of encryption or other security technologies, as well as contractual agreements with third-party providers to ensure compliance with privacy and security standards.
In addition to the purposes outlined in the Policy, there may be circumstances in which we need to disclose the data we collect or process from you. These circumstances include:
Compliance with applicable laws or legal processes, such as a court order or subpoena.
Protecting the safety of ourselves, our users, or others, as well as protecting national security, law enforcement efforts, or preventing harm to people.
Investigating potential fraud or violations of our Platform Use Policy.
In connection with legal proceedings brought against Mint360, our employees, affiliates, customers, or vendors.
Establishing, exercising, protecting, defending, or enforcing our legal rights.